SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Juzt Accessory (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://juztaccessory.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super backpack. We meet all the declared requirements. Fast Delivery
Very cool and quality backpack! Belarus reached 3,5 weeks. The store made a mistake and sent me an improved version of the backpack, although I ordered a regular one, it's very nice! This backpack is a gift for a young man for the new year, he will be happy. The gift is really very good.
Quality thing. Lightweight and comfortable. The laptop is declared freely. Inside the store put the wire for charging.
Totally recommend, this my third backpack from AliExpress, two of them are totally different from the description and pictures.. but this backpack is 100% as described its 15.6 inch and the space inside i enough to carry what you need for your day.. I received it within 3week which good..
Nice backpack. Nice stuff. The laptop went perfectly. Delivered very quickly, did not even expect.
10/10 товар за этот прайс. Продавец положил подарок в виде провода юзб на тайп си+лайтнинг+микро юзб
la verdad es q merece la pena. se nota mucho la calidad. muy contento. buen vendedor. envío muy rápido.
Very roomy, neat backpack. Appearance is beyond praise, there are no sticking threads and seams. I bought for myself, the backpack does not look male at all, the girls are also quite suitable. Inside there is a ribbon for keys, it is very convenient to get. There is also a charging slot, you can connect the unit and remove the inside of the backpack, and outside insert the cable and charge the phone. Everything is very thoughtful and compact. As a gift, the store also put a cord with different slots for charging. Delivery by fast courier to the House by IML service. Couriers always go to meet and bring at the right time and to the right place. i recommend for purchase!
Wonderful backpack. Stylish, comfortable. Came also with a gift.
Cool backpack. Expected, it is true that it will be more tough, but it can completely protect the laptop from external pressure or easy fall. Design norms, pockets are full, roomy, if you do not pull a lot with you.
The order came very quickly. The bag is perfect !!! Very good quality, very good packaging !!! It is important to buy from the right store. I recommend !! Thanks seller
Ordered a Bopai backpack on ozone guy, liked the quality, decided to try with Ali-the difference in two thousand prices and fast delivery did their job. Week before Peter Courier. The backpack is packed just like Bopai with ozone: Blue transport cover, cardboard lining, so as not to crumple, air and foam inside. To the touch, the fabric part is pleasant, soft rubber part under the skin-high. The backpack smells, but given the material, it's normal. Threads do not stick out, zippers are quality, the shape is hard. The backpack has a huge pocket for the laptop-I took under the MacBook Pro 13, but I think the stain there will also be OK. The laptop pocket is made of light soft soft fabric, will not scratch anything. Front two pockets are good for tablets. There is a back pocket, it is convenient to wear a pass. In delight with the fastening on the straps-I have never seen such a simple solution, usually either all in all directions sticks out, or Velcro. As a gift to the backpack came a wire and a "tongue" with a zipper
Backpack Super! As a gift put charging Universal for the phone
Very satisfied with the backpack-light, practical, convenient
I came a week before Peter. The backpack is gorgeous! This company I order a second backpack. Excellent keeps the shape. Comfortable to wear. Looks solid. Product and store recommend.
Backpack Super! Fast delivery, excellent packing, quality is fine! As a gift, the store put a USB adapter for charging different gadgets. Thank you!