SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Juzt Accessory (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://juztaccessory.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality. I recommend this store.
Arrived fast, so far I am very satisfied, it fit my tab S7 fe perfectly.
Excellent workmanship, high end, practical, solid, and beautiful blue color
very nice product with great quality and excellent design. very trendy and compact.
Good satisfaction
The item received thank you. The tail will fit perfectly 5 to the tablet.
Good size, good price, fast delivery, very good purchase.
Just like the ad, it fits my tablet and all its accessories
It is the best bag for the price.
Excellent quality backpack for tablet
Very nice and good material. It fits the iPad, a notebook, pencils, charger, and large keyboard all very practical
Excellent product, great quality, can buy without fear. I am using for my Samsung S7 FE tablet. Fit perfectly, has space to place the keyboard and accessories.
Arrived right the product is well worked, I liked it extremely. It is well safe to put my iPad and other things loved
This bag is very good for carrying the essentials in everyday life. It fits perfectly my Samsung Galaxy Tab S6 Lite tablet, mobile phone, wallet and one or other accessory. Shipping was very fast and the product arrived in less than 10 days in Brazil. Super recommended.
Good material, very beautiful and quality. Perfect for ipad measurement.
Correct size for iPad. Fits the iPad correctly, pen a portable keyboard and the mouse. Exactly as described.
Executed well, on a solid 4 on a 5 and ball scale. Inside in a large pocket soft upholsteryXiaomi pad 5 flies, a couple of CM could be smaller. The outer pocket is not very aesthetically pleasing, the valve sticks out. The seams are smooth, the threads do not stick out, the material is dense, durable.
The bag is very good. Beautiful, looks resistant. I liked the material and the color
According to the description arrived quickly to Mexico
Very satisfied. The cloth is hard and the finish is also good. I asked in a message to change the color, and thank you for changing it.
fast delivery. good product. item as described.
Excellent and the same picture, thank you for credibility
top. very good quality.
better than expected. really good quality. really fast delivery too. very happy with this purchase. thank you!!!
Very well handy
Good product! If the zipper can be bidirectional then it will perfect!
Great purchase and great quality a bit small though for an iPad and laptop together
Very beautiful case, good quality material, very spacious, soft and fluffy internally.
the connect between belt and bag is in plastic. hopefully it will not be broken easily. the material is a bit thin then I thought. there is no mousse for the protection. but overall is ok.
Great bag!!! Very thoughtful in the little things! Recommend!
It is much better than I expected, it arrived very well I thought it would take time to arrive, but it arrived quickly I recommend.
Is beautiful. The only thing that would improve are the anchor points for the shoulder strap that is made of fabric and it would be better to be made of metal or plastic, I think.
Very well made and excellent sewing.
I recommend it with great products
Satisfaction bag quality good.
Came a little more than expected, but the material is good and quality too.