SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Juzt Accessory (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://juztaccessory.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great store and product
good
I thought another will attach the tablet to the cover, and it's just on the magnet. But this is also convenient. Purchase is happy with 100%.
Super good
Finally, I waited :) the product is very good, cool to use, convenient for drawing and watching movies. There is also a keyboard but on it only print conveniently the rest replaces the cover. A good Plus in it, that the pen closes and you will not lose it suddenly.
Nice, comfortable case, thank you
Good by description
The cover came in three weeks, the quality is very good. The iPad itself is magnetized to the case
The quality of the cover is excellent, the magnets are kept. Nothing sticks out, from the original almost do not distinguish. I advise everyone, thank you to the store.
I liked everything, the delivery is only long, went about a month
Shipping-ear neglected to fast. Days only on arrival.
Item as described, good quality ! Recommend it !
Fast shipping! And good quality too, I really liked the colour
The cover is a gun, better than a zalup with marketers for the same money. Tactile nice.
Much better than expected. The quality of the material is comparable to the real Apple case. The cover does not feel on the tablet, closes everything except the faces. The feeling that the tablet did not become thicker by CM. Delivered in less than a week to Ufa. Excellent.
Perfect, 100% recommended, best of all it doesn't smell like oil
Thanks
Pro what generation 12.9 2021 as you owe it to yourself. 4th generation 2020 magnetic vary well off. 5th gen case is perfect fit iPhone well anti falling four. 4th generation for bought back 5th generation bought four. Apple Pencil case nail customized readily. T.T
Good cover, beautiful color. I'm happy with the purchase.
Everything is fine! Thanks to the store!)
Excellent material, magnetic as it should, quality at altitude, cut off the tongue since it was uncomfortable, there is no pencil
It's okay. Delivery pleased, quickly.
Perfect! Perfect! He arrived very quickly in Madrid, the holding pen with magnet.
Absolutely great product. Great store. Buy it without thinking twice. Great quality, great fit. Thank you so much.
The cover is excellent, it came a little more than 2 weeks, the color is super, without defects
good , magnet ok good enough
Thank you mail, came a little crumpled, but not critical. Color really liked, beige-gray shade.
This is what Apple's own magnetic cover should have been. Perfection!
All phenomenal. He sent right. All phenomenal. He sent right. All phenomenal. He sent right. All phenomenal. He sent right. All phenomenal. He sent right.
Better than it looks. Tremendous product and good material
A good cover, the magnet keeps well. The parcel arrived quickly.
Good case. magnets are strong, everything is fitting as it should. no where, or what does not stick out.
A good cover, the color is green, as in the picture, everything is magnetic. I came in less than two weeks.
Good looking Magnet holder מצויין It's very fast
Cover fire, worth your money. The quality is the best, the magnets are kept. Materials are quality.