SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Juzt Accessory (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://juztaccessory.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like the product has quality.! It's been received very quickly. Thank you very much.
I order the second time. I recommend everything clearly. Shipping fast. I bought for 1 thousand rubles, with coupons.
Fast shipping. Took in the store's pedestal across the street, which is extremely convenient. I take the second backpack, because the first I was already jammed. I have backpacks from the store for 5000-7000 ₽ did not live and the year, and this lived almost 4! Therefore, without options I bought another one. Here just and promik helped him for 1500₽ take. In general, I strongly recommend.
Thank you for the fast delivery! backpack just a class what you wanted, pockets very much if anyone needs a large size backpack then take 33 cm * 20 cm * 49 cm/17,... .....
Backpack worthy, I take the second and third from this company, I recommend quality at altitude!
The backpack is very good quality. The material is dense. Zippers are large and durable. All mounts are good. Stitched. Inside the fabric pad, so with time and cushioning it does not sprinkle. In the backpack there are many pockets and compartments of different sizes, it is functional. On the back are soft inserts. The backpack is high, deep, but narrow in width, if you measure on the side. This is important. The backpack is suitable for work, city, students, wives, but for long trips or men to carry a large number of dimensional things, you need to take the tigernu b3143 backpack model of a larger size and with the possibility of of of of The goods went to the address of the week, the track was tracked. The goods came well packed. I bought a backpack in November 2021 on sale. With all the discounts, coupons, coins, the price went 2000 rubles. Although it would be better for me immediately to lower the price and not torment buyers collecting coupons, searching for promotional codes, etc. In general, I recommend the product.
Chic backpack! Very convenient! Everything is on hand! And given the discount cost in 1350 re in general a fairy tale. replace the zipper with the old one asked for 1000)
Excellent backpack, interesting color. Purchased for 1400r
Order quickly sent. Packed in a regular branded bag. I drove to Rostov-on-Don for 8 days in integrity and safety. Got at the cash desk in Pyaterochka. The backpack is made cool, many different pockets, locks and adjustments. But it's really big, I thought it would be smaller. But this is no trouble. It is made of cool material, similar to vinyl. It won't get wet. I bought at a discount for 1390r. To the store Thank you for the goods. Be sure to order more!
Just class. Thank you. There was no communication with the store.
Everything is super! Fast delivery by courier to door. Branded packaging. In general, the feeling that you hold a quality thing in your hands, and whether it will show time and a neat sock of this backpack. Thank you. I took for 1500₽ with all discounts, coupons, promotional codes.
This is the fourth brand backpack I buy in this store! Excellent quality! Backpacks that will carry out all the tests. The first backpack bought her husband, recently, this backpack began to tear handles on the seam and 1 row of zippers broke (he has a double zipper, I saw this for the first time,, But this backpack, for a minute, 4,5! He and my husband have traveled everywhere: in the woods and mountains for work, in the planes in the luggage and hand luggage-has been many already! Very roomy, but comfortable. You can wear a laptop, documents, clothes. And also, I washed it a couple of times in a washing machine, it began to look like a new one! In short, I'm a tigernu fan, and I always advise everyone!
Delivery by courier DPD. Corresponds to the description. Very much! Cool. Happy!
Shipping: Long time no send, but eventually this backpack came faster than previously sent another backpack from the same store: D The first impression: the backpack is just space, all as in the description, many pockets, the quality of the materials is excellent! In size: the laptop compartment contains a laptop Asus ROG 15.6 (approximately 25.5 cm x 38.5 cm) and remains in stock of 2-3 cm to close the compartment. The Huion kamvas pro 16 (approximately 25 cm × 43.7 cm) is placed in the same compartment, but the lock is not fastened on the corners of the tablet due to the backpack to the But quietly placed in the general compartment and in stock remains approximately 1.5 cm. In general, a cool backpack, I recommend! Thanks seller :)
The goods is according to the description, came in integrity, because of covid19 delivery 60 days, but waiting is worth it
Rugzak is just awesome, the quality of the height, everything is perfectly stitched, very convenient, let's see how much it will last, everything came very quickly I did not even wait this and the coins took at least not much, but I'm very pleased with the purchase, if I sweat on the size of everyone I advise to take
And between the four elements. Storage space huge lot high space separation three solid size also fit for it also. Sample retail night Red contrast 1/3 price for this so quality is for the complete and not exceed four. -Quality with this degree cotton gloves lashing ^^ order days only for shipping shipping